Payment is rendered at the time of service. We cannot accept post-dated checks.
If you would like to receive email receipts and updates please make sure a valid email address is on file. You can update your profile online to change payment or email information. If an email address is changed we want to know so we can keep you informed. In addition to updating the online system, please email [email protected] or verbally communicate a change of email address to the studio owner to ensure our system holds the correct contact information for you.
REFUNDS & TRANSFERS
All packages are non-refundable and non-transferrable. We do not refund for partially attended classes.
MONTHLY AUTO DRAFT NO CONTRACT
Automatic renewal each month unless a 30-day written notice for discontinuation is emailed to [email protected] There will be a $20 late fee charged if your credit card declines unless an alternate form of payment is provided within 5 days of the original notice of declination/rejection of payment.
MONTHLY AUTO DRAFT MEMBERSHIP
One year contract that will auto-renew after one year. Anytime after the one year, we need a 30-day written notice for discontinuation emailed to [email protected] There will be a $20 late fee charged if your credit card declines unless an alternate form of payment is provided within 5 days of the original notice of declination/rejection of payment. $200 early cancellation fee applies if membership is canceled prior to the expiration of the 12 consecutive month commitment. The one guest pass per quarter is for a guest that has never attended a Yoga Stand class. 10% off retail coupon is for 10% off one item per quarter.
Class package deals have a 6-month expiration. Drop-In Classes purchased online have a 30-day expiration.
FREEZING, HOLDING, OR TRANSFERRING PACKAGES
We do not freeze, hold, or transfer packages. Please keep this in mind as you decide what options works best for you.
Workshops are nonrefundable. The only exception is a 48 hour written notice so that we may fill the spot because mat spaces are limited and available by reservation only. Thanks for understanding.
GIFT CARD POLICIES
All gift cards are final sale. No refunds or transfers to other students are available for this option. We do NOT have plastic gift cards in the studio as we like to be as environmentally friendly as possible. Please go through our Mindbody Online Scheduler to create an account for yourself. After you have created an account there is an option to purchase a gift certificate via virtual gift card. If you have problems or need assistance please email us at [email protected] with a phone number to reach you and will be in touch with you as soon as possible. Thank you very much.