Payment is rendered at the time of service. We cannot accept post-dated checks.
If you would like to receive email receipts and updates please make sure a valid email address is on file. You can update your profile online to change payment or email information. If an email address is changed we want to know so we can keep you informed. In addition to updating the online system, please email firstname.lastname@example.org or verbally communicate a change of email address to the studio owner to ensure our system holds the correct contact information for you.
REFUNDS & TRANSFERS
All class offerings are non-refundable, non-transferrable, and can not be rolled over from one month to the next month. We do not refund for partially attended classes.
AUTO-RENEWS MONTHLY (4 & 8 PACK)
Automatic renewal each month unless a 30-day written notice before renewal period date for discontinuation is emailed to email@example.com. There will be a $20 late fee charged if your credit card declines unless an alternate form of payment is provided within 5 days of the original notice of declination/rejection of payment.
UNLIMITED MEMBERSHIP (MONTH-TO-MONTH MEMBERSHIP)
Month-to-month membership will auto-renew each month. Month-to-month membership requires a 30-day written notice before renewal period date for discontinuation emailed to firstname.lastname@example.org. There will be a $20 late fee charged if your credit card declines unless an alternate form of payment is provided within 5 days of the original notice of declination/rejection of payment. The one guest pass per quarter is for a guest that has never attended a Yoga Stand class. 15% off retail coupon is for 15% off one item per quarter.
CANCELLATION EXAMPLE AUTO RENEWALS
If your draft date is July 20th and you send an email dated on July 19th then your last draft will go through on July 20th and you will have 30 days to use the membership after July 20th when your plan will expire and discontinue. If you send an email after July 20th, such as 21st, 22nd, 23rd, etc. then you will have one final payment on August 20th and the draft will discontinue.
Drop-In Classes/Additional Classes purchased online have a 30-day expiration.
FREEZING, HOLDING, OR TRANSFERRING CLASSES
We do not freeze, hold, rollover, or transfer memberships. Please keep this in mind as you decide what options works best for you.
Workshops are nonrefundable. The only exception is a 48 hour written notice so that we may fill the spot because mat spaces are limited and available by reservation only. Thanks for understanding.
GIFT CARD POLICIES
All gift cards are final sale. No refunds or transfers to other students are available for this option. We do NOT have plastic gift cards in the studio as we like to be as environmentally friendly as possible. Please go through our Mindbody Online Scheduler to create an account for yourself. After you have created an account there is an option to purchase a gift certificate via virtual gift card. If you have problems or need assistance please email us at email@example.com with a phone number to reach you and will be in touch with you as soon as possible. Thank you very much.